| Greenberg Financial Group’s Business
Continuity Planning
Greenberg Financial Group has developed
a Business Continuity Plan on how we will respond
to events that significantly disrupt our business.
Since the timing and impact of disasters and
disruptions is unpredictable, we will have to
be flexible in responding to actual events as
they occur. With that in mind, we are providing
you with this information on our business continuity
plan.
Contacting Us – If after a significant
business disruption you cannot contact us as
you usually do, you should to our web site at
www.GreenbergFinancial.com for information about
other ways to contact the firm. If you cannot
access us through this means, you should contact
our clearing firm, RBC Dain Rauscher, at (612)
607-8391for instructions on how it may assist
you in providing brokerage services.
Our Business Continuity Plan –
We plan to quickly recover and resume business
operations after a significant business disruption
and respond by safeguarding our employees and
property, making a financial and operational
assessment, protecting the firm’s books
and records, and allowing our customers to transact
business. In short, our business continuity
plan is designed to permit our firm to resume
operations as quickly as possible, given the
scope and severity of the significant business
disruption.
Our business continuity plan addresses:
data back up and recovery; all mission critical
systems; financial and operational assessments;
alternative communications with customers, employees,
and regulators; alternate physical location
of employees; critical supplier, contractor,
bank and counter-party impact; regulatory reporting;
and assuring our customers prompt access to
their funds and securities if we are unable
to continue our business.
Our clearing firm, RBC Dain Rauscher,
backs up our important records in a geographically
separate area. While every emergency situation
poses unique problems based on external factors,
such as time of day and the severity of the
disruption, we have been advised by our clearing
firm that its objective is to restore its own
operations and be able to complete existing
transactions and accept new transactions and
payments within a reasonable period of time.
Your orders and requests for funds and securities
could be delayed during this period.
Varying Disruptions – Significant
business disruptions can vary in their scope,
such as only our firm, a single building housing
our firm, the business district where our firm
is located, the city where we are located, or
the whole region. Within each of these areas,
the severity of the disruption can also vary
from minimal to severe. In a disruption to only
our firm or a building housing our firm, we
will transfer our operations to a local site
when needed and expect to recover and resume
business within 48 hours. In a disruption affecting
our business district, city, or region, we will
transfer our operations to a site outside of
the affected area, and recover and resume business
within 48 hours. In either situation, we plan
to continue in business, transfer operations
to our clearing firm if necessary, and notify
you through our web site on how to contact us.
If the significant business disruption is so
severe that it prevents us from remaining in
business, we will assure our customer’s
prompt access to their funds and securities.
For more information – If you have
questions about our business continuity planning,
you can contact
us at (520) 544-4909.
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